Adobe RoboHelp 9 and Adobe RoboHelp Server 9 released

Read about the all new Adobe Technical Communication Suite 3 announced today. Adobe Tech Comm blog and RJ Jacquez’ blog. I will publish more details throughout the day about this powerful new integration of Adobe RoboHelp, FrameMaker, Adobe Captivate, Acrobat and Photoshop.

Exciting Technical Communications announcement January 11!

Breaking News!
Stay tuned for an important announcement.
It may be a chilly 6 degrees here in Denver, but have a feeling
there will be hot news in the tech comm world Jan 11!

1st Sneak Video: Adobe RoboHelp 9 & new Sharepoint and Cloud-based Review workflows

Truly breakthrough sneak peek from RJ Jacquez! He’s posted info and video about the new Adobe RoboHelp 9 and it highlights new Sharepoint and Cloud-based Review workflows. Check it out.

http://rjacquez.com/first-adobe-robohelp-9-sneak-peek-sharepoint-cloud-based-reviews-video/

“With version 9, we are taking RoboHelp and RoboHelp Server to the next level by helping our customers incorporate important Industry trends taking place today into their TechComm workflow. Trends like User-generated content, Community-based User Assistance, Rich Internet Applications, Content Personalization, Rich Media, Mobile publishing, the Cloud and others.

I have been close to this product for a long time, from my days of working at eHelp corporation and later at Macromedia and now at Adobe, and without a doubt, I can say this will be by far the most exciting release in the history of RoboHelp.

One thing that sets RoboHelp apart from similar applications is how our customers will be able to leverage and benefit from various Adobe technologies, such as Adobe AIR, Adobe Acrobat, Distiller and now Acrobat.com and our integration with MS SharePoint, as you will see in the video below.

So take a few minutes to watch this video, and check out how we are bringing geographically disparate teams together using the Cloud, as well as your existing MS SharePoint deployment.” – RJ Jacquez

Teaching my RoboHelp and Captivate Classes with the new Adobe Connect 8

The new Adobe Connect 8 has been released and provides a more comfortable way for me to teach my virtual training and consulting sessions for Adobe RoboHelp and Adobe Captivate. The screen sharing is extremely responsive and there is very little delay between my on screen actions and what the student sees. I always use two computers and two internet connections to get an accurate view of what my students are seeing. The VoIP and integrated phone conferencing options make it easy to record sessions for playback by the student. They can view the session again at their leisure.

Another convenience of a virtual classroom is that I can offer consulting sessions that are much more affordable because I don’t have to pass along the travel expenses.

I see where Adobe is offering a 30-day trial for Adobe Connect 8 at this address.

Sneak Preview of Adobe RoboHelp 9, FrameMaker 10 and TCS 3!

From the Tekom conference in Germany, Adobe’s RJ Jacquez reports important news, “We are working on the next major versions of our Technical Communication products, including FrameMaker 10, RoboHelp 9 and the whole Technical Communication Suite 3 software.

“One presentation in particular that resonated well wherever I went was ‘From Static Help to Community-based User Assistance,’ where I started talking about how traditional Help has remained static for 20 years and yet so many revolutions have taken place along the way, namely Social Media, Explosion of Information (i.e. user-generated content), Search, Video and Mobile, and then provided practical ways and examples of how we should leverage of all these trends moving forward.
Read more http://rjacquez.com/back-from-showing-sneak-peeks-of-framemaker-10-robohelp-9-and-tcs-3-in-europe/

John now offers “virtual” training through eSyncTraining

In addition to my direct onsite classes in Adobe RoboHelp 8 and Adobe Captivate 4, I am now an instructor for eSyncTraining as well. Take a look at the offerings here. The next Adobe RoboHelp virtual class starts May 24, 2010. It’s a great way to learn in the comfort of your home or office.

WritersUA Software User Assistance Conference – Seattle – March 21-24

Come by the Adobe Booth and say hello!
Adobe RoboHelp Product Manager Ankur Jain will be there along with me, Rick Stone and RJ Jacquez.
We’ll have the latest info on RoboHelp, Captivate, FrameMaker and all the great programs that make up the Adobe Technical Communication Suite.

Windows 7 and Adobe RoboHelp install is successful

This was a good day for me and Adobe RoboHelp (and TCS 2)!
I successfully installed (in one day!):

1. Windows 7 Professional on a desktop machine
2. IIS
3. SQL Server Express 2008
4. Apache Tomcat
5. Adobe Technical Communication Suite 2
6. Adobe CS 4 Master Collection
7. RoboHelp Server 8
8. RoboSource Control

All installed and “play nicely” together! I was especially happy to see RoboHelp Server 8 working well with a merged help project and even RoboSource Control installed without a hitch using SQL Server Express 2008.